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Delivery of Orders:

Important Information: Customers please note the following. Alpack ship goods by volume due to the nature of the goods. In some circumstances when ordering it may happen that a customers order exceeds our maximum volume setting. In this case no carriage will be applied at the checkout. If this occurs Alpack will call the customer after the order is placed informing them of the carriage cost for goods. The above situation rarely occurs but it can happen.

On receipt of orders we will dispatch goods within 48hrs. Please Note Saturdays and Sunday are not working days and should not be considered for shipping purposes. Alpack do not operate their own delivery vehicles. All orders are sent out by independent couriers during normal office hours. We cannot offer a timed delivery option and goods are delivered according to the route and schedule of an independent courier over which we have no control. You must inform us at time of ordering if there is any restrictions when delivering. Larger orders are normally delivered on a tail lift truck. The customer is responsible for providing the correct delivery address and contact details. We cannot accept responsibility for missed delivery if customer is not at home or at place of business to accept delivery. We cannot accept responsibility for missed delivery if details provided are incorrect. Please note that deliveries are Kerbside deliveries only. Drivers will not enter customers premises at delivery.

UK Delivery:

Delivery to UK will cost a minimum of €15 plus VAT.  We will contact you once your order has been placed and advise you of the exact postage cost.  Goods will be sent by courier with tracking information, which you will receive once the delivery charge has been paid.  Goods will be dispatched within 48hrs. Delivery to UK takes approx. 3-5 business days.


All products on our website are sold subject to availability. If after you submit your order any items are not available, we will offer you an alternative, or issue a full refund for the out of stock item/s.